international business environment impacts on retail industry

Table of Contents Summary In this individual term report, I will write a report to analyze how the international business environment impacts on retail industry. In the body of this report, 1 Identify the retail industry and the function of this industry. Present some researches on retail industry on economic, financial factors by focusing on over the past two years. And then, show the effect of socio-cultural in retail industry. Give some examples. I will use the relevant course concepts and theoretical frameworks to analyze the main changes of retail industry. Give some suggestions about MNCs management strategies for retail industry. Analyze some problems of retail industry and suggest some solutions in future developments of the†¦show more content†¦There are more and more influences in modern life. In modern daily life, retail industry plays a significant role. The independence of retail industry increases rapidly. Without retail industry, people have to spend much more energy on finding the goods and service for their daily lives. With the development of retail industry, people could get the products and service in an easier way. Specialism and diversification make the chain from producers to customers become more effective. At the same time, we should thank retail industry for reducing the cost and time spending on goods and service. Small profits but quick turnover is a most important characteristic of retail industry. Thus, we can say that a basic function of retail industry is distributing recourse in a reasonable way. With the development and use of internet technology, retail industry has become more and more various. Such as shopping on internet is becoming a famous type of shopping. All of above about make retail industry become more and more complete and convenient. In last 10 years, retail industry has become an important part of people’s daily life. Analysis Retail industry, as a kind of business actions, is influenced by many factors such as economic environment, culture environment, political environment and technology development. In this part, I will analysis the role of retail industry in the whole economic environment. Then, I will analysis the influence from cultureShow MoreRelatedHuman Resource Strategies Of Fashion1663 Words   |  7 Pagesfashion industry thrived. Later on the 20’s the industry has grown across suburbs, designer as well as brands has spread across Australia. However, Australian fashion retailer is in a challenging position, it has become a global shift in the last few years, with 15 percent of the world’s top 250 retailers has already set up stores in Australia (Heffernan, 2015). In this essay an attempt will be made to discuss the statement mentioned above and its implications on David Jones fashion retail businessRead MoreInternational Marketing Research884 Words   |  3 PagesInternational M arketing Research Conducting An Industry Overview: In order to conduct international market research for a retailing firm entering a new country, it is important to identify the overall industry growth trends and upcoming market changes of that particular market and to consider the situation of the retailing industry at the international level. As the competition in the retail industry is growing, at the domestic as well as international level, there is a need for structural reformRead MoreGlobal Retailing And Civil Aero Engine Manufacturing Industry Essay1408 Words   |  6 Pageswithin both global retailing and civil aero-engine manufacturing industry. 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Economic factors can ether have positive or negative impacts on the clothing retail industry. DisposableRead MoreThe Industry Environment : Walmart s Competitiveness1616 Words   |  7 Pagesthe Industry Environment Walmart s competitiveness can be expounded in terms of Porter s five forces model very well. In order to analyze the industry environment logically, Porter s five forces model should be the main analysis guide. This model includes threat of new entrants, threat of substitute products or services, bargaining power of customers (buyers), bargaining power of suppliers and intensity of competitive rivalry. Here we focus on the five aspects to analysis the environment of retailRead MorePest Analysis of Gap Inc1178 Words   |  5 PagesPEST Analysis for GAP Politics Globalization has been a current trend to every industry which also includes the apparel and fashion industry in which is due to the construction of import international facilities and establishment. 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Some countries also control the entrance of foreign companies which would also affect the process of operationRead MoreEconomic Analysis of an Oligopoly Market Structure1715 Words   |  7 Pagessmall independent retailers in direct competition with Woolworths and Coles provide some competitive respite for consumers, as they encourage competitive pricing, albeit predatory pricing, it is clear that Woolworths and Coles control the supermarket industry in Australia, in the formation of a duopoly. It is evident that Woolworths and Coles engage in predatory pricing in an attempt to eliminate independent retailers from the market. This article discusses recent efforts made by the Australian governmentRead MoreThe General Macro Environment And Industry Attractiveness1101 Words   |  5 Pagesanalysis looks at the general macro environment and industry attractiveness. A PESTEL analysis will be used to look at the macro environment and Porter’s Five Forces framework will follow to provide a clearer picture of industry attractiveness. PESTEL Kohl’s needs to consider political factors affecting the retail market, which usually pertain to governmental policy. The following represent current political external factors that are present in the macro retail environment in which Kohl’s competes: 1.Read MoreThe Relationship between Large Retailers in Developed Countries with Factories in Developing Countires1747 Words   |  7 Pageseconomy, there is a significant relationship between large retailers in countries such as the United States and Canada and factories and suppliers in developing countries, such as Bangladesh. This relationship allows companies to import and export business, and use others’ resources that may not be as readily available in the company’s home country. The Tuba Group, a garment exporter based in Bangladesh, is a major manufacturer for large retailers based in the United States such as Walmart, K-Mart

The Symptoms, Risk Factors and Treatments of Schizophrenia...

Introduction to Schizophrenia Schizophrenia is a severe mental disorder that â€Å"disrupts the function of multiple brain systems, resulting in impaired social and occupational functioning† (Lewis Sweet, 2009, pg. 706). Lewis (2009) suggests these functions usually consist of the confluence of disturbance in perception, attention, volition, fluency and production of language, recognition and expression of emotion, and capacity for pleasure. Schizophrenia has calamitous effects on people, and such devastating illness afflicts â€Å"0.5%-1% of the world’s population† (Lewis Sweet, 2009, pg. 706). Lewis (2009) states that people with schizophrenia are at high risk of cardiovascular disease as well as excessive nicotine, alcohol, and†¦show more content†¦The second category is characterized by negative symptoms, or the absence of normal brain function. It consists of â€Å"asociality, which is manifest by withdrawal or isolation from family and friends; avolition, impaired initiative, motivation, and decision-making; affective disturbances, which reduce capacity to recognize and express emotional states† (Lewis Sweet, 2009, pg. 706). Lewis (2009) states that other negative symptoms of schizophrenias consist of alogia, inability or poverty in the amount or content of speech; and anhedonia, lack of pleasure or of the capacity to experience it. The third category is characterized by symptoms including â€Å"a number of cognitive abnormalities such as disturbance in selective attention, working memory, executive control, episodic memory, language comprehension, and social-emotional processing† (Lewis Sweet, 2009, pg. 706). Effects schizophrenia has on spatial and visual perception Also, â€Å"a recent study reported a larger impairment of object perceptual discrimination than spatial perceptual discrimination in patients with schizophrenia† (Aleman, Haan Kahn, 2005, pg. 53). Aleman (2005) suggests perception and mental imagery may share information-processing systems in the brain; a hypothesis has been made that aShow MoreRelatedSchizophreni A Mental Illness1426 Words   |  6 PagesSchizophrenia is a mental illness that is categorized as an s sever and debilitating illness, it is known to affect at least 1% of the world’s population. (Hirvonen, J., Hietala, J. 2011). Schizophrenia is seen to be a disease with functional abnormalities of different brain structures, for example like the striatum, hippocampus, and pre frontal cortex. ( Hirvonen, J., Hietala, J. 2011). 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Mr Joseph Free Essays

UNIT 5001 – PERSONAL DEVELOPMENT AS A MANAGER AND LEADER EA Unit 5001 v01 Page 1 of 4 | LEARNING OUTCOMES |ASSESSMENT CRITERIA | |1. Be able to assess and plan for personal professional development |1. 1 Explain the importance of continual self-development in | |800 words |achieving organisational objectives | | |1. We will write a custom essay sample on Mr Joseph or any similar topic only for you Order Now Assess current skills and competencies against defined | | |role requirements and organisational objectives | | |1. 3 Identify development opportunities to meet current and | | |future defined needs | | |1. Construct a personal development plan with achievable | | |but challenging goals | |2. Be able to plan for the resources required for personal professional |2. 1 Identify the resources required to support the personal | |development . |development plan | | |2. Develop a business case to secure the resources to | |D |support the personal development plan | |3. Be able to implement and evaluate the personal development plan |3. 1 Discuss the processes required to implement the personal| |include copy of appraisal |development plan | |Look at advantages and disadvantages of doing the self development |3. Evaluate the impact of the personal development plan on | | |the achievement of defined role requirements and | | |organisational objectives | | |3. Review and update the p ersonal development plan | | | | | | | | | | Be able to promote healthy and safe working practices |4. 1 Discuss the relationship(s) between healthy and safe | | |working practices and organisational objectives | | |4. 2 Explain the process for conducting a risk assessment | | |4. Identify the actions taken by the manager in dealing | | |with a breach in healthy and safe working practices | | |4. 4 Describe how to communicate responsibilities for healthy| | |and safe working practices to the team | | |4. Discuss relevant records that are maintained to | | |demonstrate that healthy and safe working practices are met | My name is Karl Joseph and I am Contract Manager working for Hygiene Group at Walkers Snack Foods in Peterlee. I lead a team of 4 supervisors and 36 operatives and in my role I manage day to day industrial cleaning within the plant, and manage Health Safety, Personnel issues, Quality Standards. I also plan and organise daily and weekly activities, training e tc and also complete daily records and sign off. Other duties include maintaining existing business and assist in developing new business with the client and I work to maximise operational effectiveness and recognise budgetary requirements and follow and maintain company procedures and safe working practices. In this report I will be looking at being able to assess and plan for personal professional devlopment, Be able to plan for the resources required for personal professional development, Be able to implement and evaluate the personal development plan, Be able to promote healthy and safe working practices. | | | | | | | The importance of continual self-development in achieving organisational objectives is to improve knowledge and understanding within my role and to progress as a manager to suit individual and meet business needs. Our company objectives that we will treat our staff as individuals, training, promoting and involving them in changing the business. For example I have done external training such as : IOSH managing Safety which has helped my objectives as I have passed on my knowledge to staff within Health Safety within briefings and have also reviewed and updated risk assessments to suit site specific tasks. This has helped my objexctives by reducing accidents on site and increasing near misses along with staff having a better understanding of Health Safety and working safer within their role. Self development is important for example. Training within new equipment that we have on site. Skills to recruit the best staff for the job Consequences of having no training at all would be more accidents. Also we will seek mutual dependence with our individual clients and we will also expand our client base and develop independent strength in the marketplace and we also wish to be the leading suplier of cleaning services within the food industry. Growth and success in the ever-changing world of work is increasingly about individuals taking responsibility for their personal development. Our evolving culture requires that individuals be accountable for self-direction, to practice self-management of their own learning and to actively search for wider experience and opportunity. This does not take place in isolation. The self-development process should also bring direct benefit to the team in which the individual works and the organisation as a whole. My role requirements are as follows : Performance Standards This job profile relates to a Contract Manager whose performance standards will be measured against agreed targets in the following four critical areas: Business Development Human Resources Good Service Practice Finance and Administration These critical areas of the job requirements will be referred to as Key Result Areas (KRAs). Using the descriptive competency sets relating to each KRA a consistent subjective analysis of performance can be reached. |Man manage contract supervision |Good at managing this | |Maintain existing client business and assist in developing new | | |business with the client. |Good at this and just secured a new contract | |Work to maximise operational effectiveness and recognise | | |budgetary requirements. | |Ensure operation of the contract and one-off work is in line |Working within budget and avoiding overspends. | |with the company procedures and be responsible for company | | |assets and facilities. |All staff are trained and work to company procedures by | |Oversee training requirements of service and supervisory staff. |supervising. | |Embrace new developments and co-operate in introducing change | | |within the service contract. | | | | | |Training completed by supervisors and staff from training | | |co-ordinator of which I have regular meetings with co-ordinator| | |and set out training plan. | |Introducing cleaning equipment to achieve better standards. | |Involve staff at all levels to maximise the benefits to the |Regular meetings with staff, supervisors and senior managers | |organisation. | | |Be incisive and strong willed in focusing upon regional goals |Not sure what this is. | |and understand that leadership needs are linked to the Regional| | |Business Plan. | |Be confident and able to lead through a variety of situations. |Leading through chairing Health Safety meetings | |Enable others to develop their leadership styles and |External training Train the trainer and Team leader training | |competencies. | | |Ensure the regional objectives are understood by all |Regional objectives set out in appraisals to all | Understand medium to long-term issues for the current |No current issues | |client. | | |Ensure satisfaction is achieved in all aspects of the |Satisfaction surveys carried out six monthly and kpi | |service and work to wards the renewal of the existing |meetings monthly | |contract. | |mplement sales procedures and ensure new work is carried |Costs implemented through manning hours and train and | |out satisfactorily by the service teams. |supervise all new work | |Assist in achieving long-term objectives and developing |Through key performance indicators | |new business with the existing client. | | Work to maximise operational effectiveness and recognise |Regularly monitor and review cleaning equipment and keep to | |budgetary requirements. |strict spending costs | |Develop staff who understand the operational procedures and are|Training involved with supervisors and training co-ordinator | |able to work towards the aims and goals of the region. | | |Embrace ideas and opportunities to ensure profitability is |Look at different methods within cleaning that could be more | |maintained or increased. cost effective | |Participate in all aspects of forecasting and budgeting and |Forecasting costs, wages, cleaning materials to ensure | |work to ensure that Hygiene’s minimum objectives are met. |objectives are met | |Participate in the preparation and presentation of monthly |Prepare , timesheets and wage tracker and budget costs for | |accounts. cleaning materials for account manager | |Anticipate the needs of the client and advise upon the most |Regular meetings with client to advise | |effective methods of carrying out tasks. | | |Ensure operation of the contract and one-off work is in line |Assess one of tasks before commencing making sure in line with | |with the company procedures and be responsible for the |company procedures and maintain assets and facilities | |associated company assets and facilities. | |Audit contract work on a scheduled basis to produce Key |Hygiene Audits, Health Safety audits, lock off audits | |Performance Indicators (KPIs) and recommendations for | | |improvement. | | |Where necessary introduce change to improve regional |Introducing new tools to the business | |capability, capacity and excellence. | |By monitoring schedules on a regular basis, carry out reviews |Reviews carried out every month at site meetings with client. | |of the service process to evaluate delivery and recognise | | |mistakes. | | |Ensure all operations satisfy the standards set out in Good |Work to achieve Grade A within our GSP audits | |Service Practice and encourage staff to do the same. | |Ensure buildings, offices, equipment and vehicles are |Daily cleaning of offices and buildings | |maintained. | | |Oversee training requirements of service and supervisory | | |staff. | |Give training support to cover training and development |Evaluate training and development to measure the benefit | |needs. |to the business and the individual. | | | | |Review the skill base and needs across the contract and |Provide support to staff throughout the contract who are | |the Regional Business Plan to determine basic and |enrolled upon an internal d evelopment programme. |longer-term requirements. | | Embrace new developments and co-operate in introducing change within the service contract. Be realistic and constructive in implementing new processes, methods and procedures and plan to use these effectively. Be aware of future competitive advantage and technological change. Be flexible and willing to adapt to changes in emphasis, or aspects of, the regional business requirements. On the basis of this I have assessed my own skills and competencies within my role and I meet all the above criteria as I have received all training within my responsibilities and all of these standards are met other than regional business plan which I am not sure of. |Review the skill base and needs across the contract and the |Monitoring procedures and safe working practices across the | |Regional Business Plan to determine basic and longer-term |contract and set out a training plan that is generic through | |requirements. the business to individuals in order to achieve basic and long | | |term requirements. | |Provide support to staff throughout the contract who are |I provide staff training to individuals within theory and | |enrolled upon an internal development programme. |practice in working procedures, Health and Safety, and company | | |safe working practices through appraisals. | From this table and assessment then you can identify what development opportunities you have now and those needed in the future and this would allow you to produce a personal development plan eg: |What I need to learn |How I will achieve this |When I will complete it by | |Advanced food hygiene |Course |Oct 2013 | |Management Diploma |By completing all set tasks |31-08-2013 | Personal Development Plan – Karl Joseph 2013 | |Areas to be Developed |Relevant Training |Output |Support | |Heighten personal profile |CMI Level 5 in Management |K. J. needs to attend planning/briefing |C. J. to attend a number of meetings with K. J. and | |with key stakeholders on |Leadership – Working productively meetings for the major clean days and |provide guidance on delivery of information | |site |with colleagues and stakeholders |provide an overview of Hygiene’s | | | | |planned activities | | |Publicise cleaning plans |CMI Level 5 in Management |K. J to issue daily work/update plan to |C. J. to work with K. J. o understand the key | |to keep all stakeholders |Leadership – Developing and |be publicised on Hygiene information |information required by the Walkers team and | |informed |evaluating operational plans for |board |develop an appropriate format for the plan | | |own area of responsibility | | | |Make more time available |CMI Level 5 in Management |K. J. to dedicate more time to |C. J. to work with K. J. to identify all tasks that | |to oversee staff |Leadership -Providing leadership |overseeing the cleaning process on |can be delegated to Ivana to release more time to | | |and direction for own area of |major clean days and be more visible to|oversee work in progress. Also to provide guidance| | |responsibility Planning change |Hygiene and Walkers teams |on how to structure any necessary changes. | |in own area of responsibility | | | |Improve Health Safety |CMI Level 5 in Management |K. J. to undertake a project to identify|K. F. to support K. J. in the development of this | |management |Leadership -Managing Health |any potential â€Å"weak spots† particularly|project, and C. J. to assist K. J. n producing and | | |Safety across an organisation |relating to staff behavioural issues, |implementing the plan to address â€Å"weak spots† | | | |and put a plan in place to address | | Resources needed to support the PDP will communications with other members of the planning meetings such as the engineering manager and the hygiene specialist and also the planning scheduler. I will also need resource from Carl Jones to help me develop in all other areas. I will achieve these by getting support from my line manager within my next appraisal Which I will need funding costs in order to achieve these and I will need time off work on a weekly basis in order to achieve. Business Case to secure the resources for the personal development plan The goal of staff development is improvement in staff and organizational effectiveness. This is a process that affects interpretations of job requirements, relationships with colleagues, and perspectives on the methods of education. Staff development occurs in a social context and emphasizes teamwork, built on a foundation of collaboration. Staff development is a process that demonstrates the commonness of purpose of all staff and the crucial nature of individual knowledge and skills to perform assigned duties in relation to the achievement of these larger goals. Benefits in doing these for the company would be to pass on my knowledge within management, Health and Safety and food hygiene to supervisors and service staff and also further training for them and also to benefit the client as this gives me a broader understanding within food hygiene within the food industry. I have developed a business case which is to attend a advanced food hygiene course with HSF training for the cost of ? 425 plus VAT IN September 2013 so I can achieve this qualification Advantages of self development are : Train all staff within Level 1 of Food Hygiene Safety. More knowledge of the below in order to increase confidence with the client : †¢ Introduction to  Food Safety †¢ Contamination hazards and control  (microbiological, chemical,  physical,  allergenic) †¢ Bacteriology †¢ Food poisoning and  food borne disease and its control †¢ Non-bacterial food poisoning and its control  (chemical, metal, fish, poisonous plants) †¢ Personal hygiene controls and  management †¢ Pest control †¢ Education and training of food  handlers HACCP and controls from purchase to service †¢ Management control techniques and  developing a food safety culture †¢ Overview of food safety legislation Disadvantages are as follows. Week taken from work to do course so loss of management on site which could cause a number of issues on site without management cover. My personal development will be reviewed and updated through my appraisal with carl jo nes account manager for hygiene group and we have also set targets that all the above will be completed by October 2013 with regular reviews set out. Myself and Carl Jones will discuss and agree work objectives and they will be measured by the support of Alan Ridley Hygiene Specialist The relationship between health safe working practices and organisational objectives within our business are good as our objectives are to give all our staff all the correct training and involving them in change within the business that is closely linked to our safe working practices as all staff are trained to these safe working practices which helps us reach our objectives. Our other health and safety objectives are closely monitored and are set by our client within our KPI’S Which are accidents, near misses, hipo’s and high risks activites were we need to improve year on year and these all involve our health and safety working practices on site, again training is need with staff in order to achieve these objectives. A risk assessment is simply a careful examination of what, in your work, could cause harm to people, so that you can weigh up whether you have taken enough precautions or should do more to prevent harm. Workers and others have a right to be protected from harm caused by a failure to take reasonable control measures. Accidents and ill health can ruin lives and affect your business too if output is lost, machinery is damaged, insurance costs increase or you have to go to court. You are legally required to assess the risks in your workplace so that you put in place a plan to control the risks. Identify the hazards Decide who might be harmed and how Evaluate the risks and decide on precautions Record your findings and implement them Review your assessment and update if necessary A risk that we had in the past was that we were using goggles to protect your eyes from chemical splashes which could seriously burn and cause permanent damage. I then reviewed the risk assessment and conducted a new one for the use of chemicals as I found there was more risks involved as chemical could also splash onto the skin causing burns also so I identified the hazards and put in control measures which was to use face visors and neck and chin guards as well as the use of chemical suits, gloves and Wellingtons to prevent burns to the body which eliminated the risks. I have identified and evaluated control measures that have been put in place within our organisation which was to wear a face visor at all times and not goggles when using corrosive chemicals and also a chin and neck guard so it eliminates any risk of the chemical splashing any part of the body which could cause severe burns. As a manager we have recently had one guy working for us who was fully trained within this safe working practice within working safely with chemicals and the wearing of hard hat and face visor but due to a behavioural issue he decided not to follow this practice and wore in incorrectly which resulted in temporary chemical burns to his eyes. A accident investigation was carried out and he received a warning for this due to not following company safe working practices. He also received further training and all other service staff were briefed on the accident that occurred and were re trained within working safely with chemicals. With regards to responsibilities for health and safety working practices to my team I communicate this at our S. A. T meetings were we have four members of our team that spend 1 full day each month reviewing health and safety working practices and updating were needed and then I communicate with the rest of the team on a monthly basis their responsibilities within their role for the task that they are carrying out. I also have a safety marshal on a daily basis with whom I liase with and brief so he can delegate health and safety working practices for our high risk tasks which is lock off, working at height, chemicals, confined space and roof work. Relevant records that are maintained to demonstrate that healthy and safe working practices are met are our sign off sheets were we have a working procedure with regards to what we are cleaning and how to clean and on this procedure and a health and safety practice on the procedure. We then have staff trained to this procedure and signed to say they have full knowledge of how to clean it and to follow the health and safety practicce and once complete they sign off our sign off sheet to say they have followed the correct procedures after commencement of cleaning of each clean that they do and this is cross referenced against quality and training How to cite Mr Joseph, Essay examples Mr Joseph Free Essays UNIT 5001 – PERSONAL DEVELOPMENT AS A MANAGER AND LEADER EA Unit 5001 v01 Page 1 of 4 | LEARNING OUTCOMES |ASSESSMENT CRITERIA | |1. Be able to assess and plan for personal professional development |1. 1 Explain the importance of continual self-development in | |800 words |achieving organisational objectives | | |1. We will write a custom essay sample on Mr Joseph or any similar topic only for you Order Now Assess current skills and competencies against defined | | |role requirements and organisational objectives | | |1. 3 Identify development opportunities to meet current and | | |future defined needs | | |1. Construct a personal development plan with achievable | | |but challenging goals | |2. Be able to plan for the resources required for personal professional |2. 1 Identify the resources required to support the personal | |development . |development plan | | |2. Develop a business case to secure the resources to | |D |support the personal development plan | |3. Be able to implement and evaluate the personal development plan |3. 1 Discuss the processes required to implement the personal| |include copy of appraisal |development plan | |Look at advantages and disadvantages of doing the self development |3. Evaluate the impact of the personal development plan on | | |the achievement of defined role requirements and | | |organisational objectives | | |3. Review and update the p ersonal development plan | | | | | | | | | | Be able to promote healthy and safe working practices |4. 1 Discuss the relationship(s) between healthy and safe | | |working practices and organisational objectives | | |4. 2 Explain the process for conducting a risk assessment | | |4. Identify the actions taken by the manager in dealing | | |with a breach in healthy and safe working practices | | |4. 4 Describe how to communicate responsibilities for healthy| | |and safe working practices to the team | | |4. Discuss relevant records that are maintained to | | |demonstrate that healthy and safe working practices are met | My name is Karl Joseph and I am Contract Manager working for Hygiene Group at Walkers Snack Foods in Peterlee. I lead a team of 4 supervisors and 36 operatives and in my role I manage day to day industrial cleaning within the plant, and manage Health Safety, Personnel issues, Quality Standards. I also plan and organise daily and weekly activities, training e tc and also complete daily records and sign off. Other duties include maintaining existing business and assist in developing new business with the client and I work to maximise operational effectiveness and recognise budgetary requirements and follow and maintain company procedures and safe working practices. In this report I will be looking at being able to assess and plan for personal professional devlopment, Be able to plan for the resources required for personal professional development, Be able to implement and evaluate the personal development plan, Be able to promote healthy and safe working practices. | | | | | | | The importance of continual self-development in achieving organisational objectives is to improve knowledge and understanding within my role and to progress as a manager to suit individual and meet business needs. Our company objectives that we will treat our staff as individuals, training, promoting and involving them in changing the business. For example I have done external training such as : IOSH managing Safety which has helped my objectives as I have passed on my knowledge to staff within Health Safety within briefings and have also reviewed and updated risk assessments to suit site specific tasks. This has helped my objexctives by reducing accidents on site and increasing near misses along with staff having a better understanding of Health Safety and working safer within their role. Self development is important for example. Training within new equipment that we have on site. Skills to recruit the best staff for the job Consequences of having no training at all would be more accidents. Also we will seek mutual dependence with our individual clients and we will also expand our client base and develop independent strength in the marketplace and we also wish to be the leading suplier of cleaning services within the food industry. Growth and success in the ever-changing world of work is increasingly about individuals taking responsibility for their personal development. Our evolving culture requires that individuals be accountable for self-direction, to practice self-management of their own learning and to actively search for wider experience and opportunity. This does not take place in isolation. The self-development process should also bring direct benefit to the team in which the individual works and the organisation as a whole. My role requirements are as follows : Performance Standards This job profile relates to a Contract Manager whose performance standards will be measured against agreed targets in the following four critical areas: Business Development Human Resources Good Service Practice Finance and Administration These critical areas of the job requirements will be referred to as Key Result Areas (KRAs). Using the descriptive competency sets relating to each KRA a consistent subjective analysis of performance can be reached. |Man manage contract supervision |Good at managing this | |Maintain existing client business and assist in developing new | | |business with the client. |Good at this and just secured a new contract | |Work to maximise operational effectiveness and recognise | | |budgetary requirements. | |Ensure operation of the contract and one-off work is in line |Working within budget and avoiding overspends. | |with the company procedures and be responsible for company | | |assets and facilities. |All staff are trained and work to company procedures by | |Oversee training requirements of service and supervisory staff. |supervising. | |Embrace new developments and co-operate in introducing change | | |within the service contract. | | | | | |Training completed by supervisors and staff from training | | |co-ordinator of which I have regular meetings with co-ordinator| | |and set out training plan. | |Introducing cleaning equipment to achieve better standards. | |Involve staff at all levels to maximise the benefits to the |Regular meetings with staff, supervisors and senior managers | |organisation. | | |Be incisive and strong willed in focusing upon regional goals |Not sure what this is. | |and understand that leadership needs are linked to the Regional| | |Business Plan. | |Be confident and able to lead through a variety of situations. |Leading through chairing Health Safety meetings | |Enable others to develop their leadership styles and |External training Train the trainer and Team leader training | |competencies. | | |Ensure the regional objectives are understood by all |Regional objectives set out in appraisals to all | Understand medium to long-term issues for the current |No current issues | |client. | | |Ensure satisfaction is achieved in all aspects of the |Satisfaction surveys carried out six monthly and kpi | |service and work to wards the renewal of the existing |meetings monthly | |contract. | |mplement sales procedures and ensure new work is carried |Costs implemented through manning hours and train and | |out satisfactorily by the service teams. |supervise all new work | |Assist in achieving long-term objectives and developing |Through key performance indicators | |new business with the existing client. | | Work to maximise operational effectiveness and recognise |Regularly monitor and review cleaning equipment and keep to | |budgetary requirements. |strict spending costs | |Develop staff who understand the operational procedures and are|Training involved with supervisors and training co-ordinator | |able to work towards the aims and goals of the region. | | |Embrace ideas and opportunities to ensure profitability is |Look at different methods within cleaning that could be more | |maintained or increased. cost effective | |Participate in all aspects of forecasting and budgeting and |Forecasting costs, wages, cleaning materials to ensure | |work to ensure that Hygiene’s minimum objectives are met. |objectives are met | |Participate in the preparation and presentation of monthly |Prepare , timesheets and wage tracker and budget costs for | |accounts. cleaning materials for account manager | |Anticipate the needs of the client and advise upon the most |Regular meetings with client to advise | |effective methods of carrying out tasks. | | |Ensure operation of the contract and one-off work is in line |Assess one of tasks before commencing making sure in line with | |with the company procedures and be responsible for the |company procedures and maintain assets and facilities | |associated company assets and facilities. | |Audit contract work on a scheduled basis to produce Key |Hygiene Audits, Health Safety audits, lock off audits | |Performance Indicators (KPIs) and recommendations for | | |improvement. | | |Where necessary introduce change to improve regional |Introducing new tools to the business | |capability, capacity and excellence. | |By monitoring schedules on a regular basis, carry out reviews |Reviews carried out every month at site meetings with client. | |of the service process to evaluate delivery and recognise | | |mistakes. | | |Ensure all operations satisfy the standards set out in Good |Work to achieve Grade A within our GSP audits | |Service Practice and encourage staff to do the same. | |Ensure buildings, offices, equipment and vehicles are |Daily cleaning of offices and buildings | |maintained. | | |Oversee training requirements of service and supervisory | | |staff. | |Give training support to cover training and development |Evaluate training and development to measure the benefit | |needs. |to the business and the individual. | | | | |Review the skill base and needs across the contract and |Provide support to staff throughout the contract who are | |the Regional Business Plan to determine basic and |enrolled upon an internal d evelopment programme. |longer-term requirements. | | Embrace new developments and co-operate in introducing change within the service contract. Be realistic and constructive in implementing new processes, methods and procedures and plan to use these effectively. Be aware of future competitive advantage and technological change. Be flexible and willing to adapt to changes in emphasis, or aspects of, the regional business requirements. On the basis of this I have assessed my own skills and competencies within my role and I meet all the above criteria as I have received all training within my responsibilities and all of these standards are met other than regional business plan which I am not sure of. |Review the skill base and needs across the contract and the |Monitoring procedures and safe working practices across the | |Regional Business Plan to determine basic and longer-term |contract and set out a training plan that is generic through | |requirements. the business to individuals in order to achieve basic and long | | |term requirements. | |Provide support to staff throughout the contract who are |I provide staff training to individuals within theory and | |enrolled upon an internal development programme. |practice in working procedures, Health and Safety, and company | | |safe working practices through appraisals. | From this table and assessment then you can identify what development opportunities you have now and those needed in the future and this would allow you to produce a personal development plan eg: |What I need to learn |How I will achieve this |When I will complete it by | |Advanced food hygiene |Course |Oct 2013 | |Management Diploma |By completing all set tasks |31-08-2013 | Personal Development Plan – Karl Joseph 2013 | |Areas to be Developed |Relevant Training |Output |Support | |Heighten personal profile |CMI Level 5 in Management |K. J. needs to attend planning/briefing |C. J. to attend a number of meetings with K. J. and | |with key stakeholders on |Leadership – Working productively meetings for the major clean days and |provide guidance on delivery of information | |site |with colleagues and stakeholders |provide an overview of Hygiene’s | | | | |planned activities | | |Publicise cleaning plans |CMI Level 5 in Management |K. J to issue daily work/update plan to |C. J. to work with K. J. o understand the key | |to keep all stakeholders |Leadership – Developing and |be publicised on Hygiene information |information required by the Walkers team and | |informed |evaluating operational plans for |board |develop an appropriate format for the plan | | |own area of responsibility | | | |Make more time available |CMI Level 5 in Management |K. J. to dedicate more time to |C. J. to work with K. J. to identify all tasks that | |to oversee staff |Leadership -Providing leadership |overseeing the cleaning process on |can be delegated to Ivana to release more time to | | |and direction for own area of |major clean days and be more visible to|oversee work in progress. Also to provide guidance| | |responsibility Planning change |Hygiene and Walkers teams |on how to structure any necessary changes. | |in own area of responsibility | | | |Improve Health Safety |CMI Level 5 in Management |K. J. to undertake a project to identify|K. F. to support K. J. in the development of this | |management |Leadership -Managing Health |any potential â€Å"weak spots† particularly|project, and C. J. to assist K. J. n producing and | | |Safety across an organisation |relating to staff behavioural issues, |implementing the plan to address â€Å"weak spots† | | | |and put a plan in place to address | | Resources needed to support the PDP will communications with other members of the planning meetings such as the engineering manager and the hygiene specialist and also the planning scheduler. I will also need resource from Carl Jones to help me develop in all other areas. I will achieve these by getting support from my line manager within my next appraisal Which I will need funding costs in order to achieve these and I will need time off work on a weekly basis in order to achieve. Business Case to secure the resources for the personal development plan The goal of staff development is improvement in staff and organizational effectiveness. This is a process that affects interpretations of job requirements, relationships with colleagues, and perspectives on the methods of education. Staff development occurs in a social context and emphasizes teamwork, built on a foundation of collaboration. Staff development is a process that demonstrates the commonness of purpose of all staff and the crucial nature of individual knowledge and skills to perform assigned duties in relation to the achievement of these larger goals. Benefits in doing these for the company would be to pass on my knowledge within management, Health and Safety and food hygiene to supervisors and service staff and also further training for them and also to benefit the client as this gives me a broader understanding within food hygiene within the food industry. I have developed a business case which is to attend a advanced food hygiene course with HSF training for the cost of ? 425 plus VAT IN September 2013 so I can achieve this qualification Advantages of self development are : Train all staff within Level 1 of Food Hygiene Safety. More knowledge of the below in order to increase confidence with the client : †¢ Introduction to  Food Safety †¢ Contamination hazards and control  (microbiological, chemical,  physical,  allergenic) †¢ Bacteriology †¢ Food poisoning and  food borne disease and its control †¢ Non-bacterial food poisoning and its control  (chemical, metal, fish, poisonous plants) †¢ Personal hygiene controls and  management †¢ Pest control †¢ Education and training of food  handlers HACCP and controls from purchase to service †¢ Management control techniques and  developing a food safety culture †¢ Overview of food safety legislation Disadvantages are as follows. Week taken from work to do course so loss of management on site which could cause a number of issues on site without management cover. My personal development will be reviewed and updated through my appraisal with carl jo nes account manager for hygiene group and we have also set targets that all the above will be completed by October 2013 with regular reviews set out. Myself and Carl Jones will discuss and agree work objectives and they will be measured by the support of Alan Ridley Hygiene Specialist The relationship between health safe working practices and organisational objectives within our business are good as our objectives are to give all our staff all the correct training and involving them in change within the business that is closely linked to our safe working practices as all staff are trained to these safe working practices which helps us reach our objectives. Our other health and safety objectives are closely monitored and are set by our client within our KPI’S Which are accidents, near misses, hipo’s and high risks activites were we need to improve year on year and these all involve our health and safety working practices on site, again training is need with staff in order to achieve these objectives. A risk assessment is simply a careful examination of what, in your work, could cause harm to people, so that you can weigh up whether you have taken enough precautions or should do more to prevent harm. Workers and others have a right to be protected from harm caused by a failure to take reasonable control measures. Accidents and ill health can ruin lives and affect your business too if output is lost, machinery is damaged, insurance costs increase or you have to go to court. You are legally required to assess the risks in your workplace so that you put in place a plan to control the risks. Identify the hazards Decide who might be harmed and how Evaluate the risks and decide on precautions Record your findings and implement them Review your assessment and update if necessary A risk that we had in the past was that we were using goggles to protect your eyes from chemical splashes which could seriously burn and cause permanent damage. I then reviewed the risk assessment and conducted a new one for the use of chemicals as I found there was more risks involved as chemical could also splash onto the skin causing burns also so I identified the hazards and put in control measures which was to use face visors and neck and chin guards as well as the use of chemical suits, gloves and Wellingtons to prevent burns to the body which eliminated the risks. I have identified and evaluated control measures that have been put in place within our organisation which was to wear a face visor at all times and not goggles when using corrosive chemicals and also a chin and neck guard so it eliminates any risk of the chemical splashing any part of the body which could cause severe burns. As a manager we have recently had one guy working for us who was fully trained within this safe working practice within working safely with chemicals and the wearing of hard hat and face visor but due to a behavioural issue he decided not to follow this practice and wore in incorrectly which resulted in temporary chemical burns to his eyes. A accident investigation was carried out and he received a warning for this due to not following company safe working practices. He also received further training and all other service staff were briefed on the accident that occurred and were re trained within working safely with chemicals. With regards to responsibilities for health and safety working practices to my team I communicate this at our S. A. T meetings were we have four members of our team that spend 1 full day each month reviewing health and safety working practices and updating were needed and then I communicate with the rest of the team on a monthly basis their responsibilities within their role for the task that they are carrying out. I also have a safety marshal on a daily basis with whom I liase with and brief so he can delegate health and safety working practices for our high risk tasks which is lock off, working at height, chemicals, confined space and roof work. Relevant records that are maintained to demonstrate that healthy and safe working practices are met are our sign off sheets were we have a working procedure with regards to what we are cleaning and how to clean and on this procedure and a health and safety practice on the procedure. We then have staff trained to this procedure and signed to say they have full knowledge of how to clean it and to follow the health and safety practicce and once complete they sign off our sign off sheet to say they have followed the correct procedures after commencement of cleaning of each clean that they do and this is cross referenced against quality and training How to cite Mr Joseph, Papers

Abortion Or Theath Who Knows Essay Example For Students

Abortion Or Theath Who Knows Essay Life Or Death , Who Chooses?In Roman times, abortion and the destruction of unwanted children was permissible, but as out civilization has aged, it seems that such acts were no longer acceptable by rational human beings, so that in 1948, Canada along with most other nations in the world signed a declaration of the United Nations promising every human being the right to life. The World Medical Association meeting in Geneve at the same time, stated that the utmost respect for human life was to be from the moment of conception. This declaration was re-affirmed when the World Medical Association met in Oslo in 1970. Should we go backwards in our concern for the life of an individual human being?The unborn human is still a human life and not all the wishful thinking of those advocating repeal of abortion laws, can alter this. Those of us who would seek to protect the human who is still to small to cry aloud for its own protection, have been accused of having a 19th Century approach to lif e in the last third of the 20th Century. But who in reality is using arguments of a bygone Century? It is an incontrovertible fact of biological science Make no Mistake that from the moment of conception, a new human life has been created. Only those who allow their emotional passion to overide their knowledge, can deny it: only those who are irrational or ignorant of science, doubt that when a human sperm fertilizes a human ovum a new human being is created. A new human being who carries genes in its cells that make that human being uniquely different from any and other human being and yet, undeniably a member, as we all are, of the great human family. All the fetus needs to grow into a babe, a child, an old man, is time, nutrition and a suitable environment. It is determined at that very moment of conception whether the baby will be a boy or a girl; which of his parents he will look like; what blood type he will have. His whole heritage is forever fixed. Look at a human being 8 weeks after conception and you, yes every person here who can tell the difference between a man and a women, will be able to look at the fetus and tell me whether it is a baby boy or a girl. No, a fetus is not just another part of a womens body like an appendix or appendage. These appendages, these perfectly formed tiny feel belong to a 10 week developed baby, not to his or her mother. The fetus is distinct and different and has its own heart beat. Do you know that the fetus heart started beating just 18 days after a new life was created, beating before the mother even knew she was pregnant? By 3 months of pregnancy the developing baby is just small enough to be help in the palm of a mans hand but look closely at this 3 month old fetus. All his organs are formed and all his systems working. He swims, he grasps a pointer, he moves freely, he excretes urine. If you inject a sweet solution into the water around him, he will swallaw because he likes the taste. Inject a bitter solution and he will quit swallowing because he does not like the taste. By 16 weeks it is obvious to all, except those who have eyes but deliberately do not see, that this is a young human being. Who chooses life or death for this little one because abortion is the taking of a human life? This fact is undeniable; however much of the members of the Womens Liberation Movement, the new Feminists, Dr. Henry Morgentaler or the Canadian Medical Association President feel about it, does not alter the fact of the matter. An incontrovertible fact that cannot change as feelings change. If abortion is undeniably the taking of human life and yet sincere misguided people feel that it should be just a personal matter between a women and the doctor, there seems to be 2 choices open to them. (1) That they would believe that other acts of destruction of human beings such as infanticide and homicide should be of no concern of society and therefore, eliminate them from the criminal code. This I cannot believe is the thinking of the majority, although the tendency for doctors to respect the selfish desire of parents and not treat the newborn defective with a necessary lifesaving measure, is becoming increasingly more common. (2) But for the most part the only conclusion available to us is that those pressing for repeal of the abortion laws believe that there are different sorts of human beings and that by some arbitrary standard, they can place different values on the lives of there human beings. Of course, different human beings have different values to each of us as indivi duals: my mother means more to me than she does to you. But the right to life of all human beings is undeniable. I do not think this is negotiable. It is easy to be concerned with the welfare of those we know and love, while regarding everybody else as less important and somehow, less real. Most people would rather have heard of the death of thousands in the Honduras flooding disaster than of a serious accident involving a close friends or favourite relatives. That is why some are less disturbed by the slaughter of thousands of unborn children than by the personal problems of a pregnant women across the street. To rationalize this double standard, they pretend to themselves that the unborn child is a less valuable human life because it has no active social relationships and can therefore, be disposed of by others who have an arbitrary standard of their own for the value of a human life. I agree that the fetus has not developed its full potential as a human being: but neither have any of us. Nor will any of us have reached that point: that point of perfect humaness, when we die. Because some of us may be less far along the path than others, does not give them the right to kill us. But those in favour of abortion, assume that they have that right, the standard being arbitrary. To say that a 10 week fetus has less value that a baby, means also that one must consider a baby of less value than a child, a young adult of less value than an old man. Surely one cannot believe this and still be civilized and human. A society that does not protect its individual members is on the lowest scale of civilized society. One of the measures of a more highly civilized society, is its attitude towards its weaker members. If the poor, the sick, the handicapped, the mentally ill, the helpless are not protected, the society is not as advanced as in a society where they are protected. The more mature the society is, the more there is respect for the dignity and rights of all human beings. The function of the laws of the society, is to protect and provide for all members so that no individual or group of individuals can be victimized by another individual group. Every member of Canadian society has a vital stake in what value system is adopted towards its weak, aged, cripple, its helpless intra-uterine members; a vital stake in who chooses life or death. As some of you may know, in 1969, the abortion laws were changed in Canada, so that it became legal for a doctor to perform an abortion if a committee of 3 other doctors in an eccredited hospital deemed that continuation of the pregnancy constituted a severe threat to the life and health, mental or physical of the women. Threat to health was not defined and so it is variously interpreted to mean very real medical disease to anything that interferes with even social or economic well being, so that any unwanted or unplanned pregnancy thus qualifies. What really is the truth about the lasting effect of an unwanted pregnancy on the psyche of a womem? Of course there is a difference of opinion among psychiatrists, but if unbiased, prospective studies are examined certain facts become obvious. (1) The health of women who are mentally ill before they become pregnant, is not improved by an abortion. In fact in 1970 an official statement of the World Health Organization said, Serious mental d isorders arise more often in women previous mental problems. Thus the very women for whom legal abortion is considered justified on psychiatric grounds, are the ones who have the highest risk of post-abortion psychiatric disorders. (2) Most women who are mentally healthy before unwanted pregnancy, despite a temporary emotional upset during the early weeks for the pregnancy, are mentally healthy after the pregnancy whether they were aborted or carried through to term. Childhood Depression EssayAbortion by suction curettage is not just as simple as a pelvic examination performed in a doctors office as Dr. Morgentaler and the television programe W5 who were doing a great disservice to young women in Canada would have us believe. In Canada as reported in the Canadian Medical Association Journal (the Statistics from Statistics Canada), the complication rate and this being for immediate complications of early abortion is 4.5%. According to the Wyn report with statistics from 12 counties, women who have a previous induced abortion have their ability to bear children in the future permanently impaired. There is a 5-10% increase in infertility. The chances of these women having a pregnancy in the tube increases up to 4 times. Premature delivery increases up to 50% and when one realizes that prematurity is the commonest cause for infants being mentally or physically defective, having cerebral palsy or other difficulties, then one realizes that those doct ors doing abortions in great numbers south of the border or across the water, even in Canada may not be doing the women and her family a service. They will tell you that abortion has almost no complications. What most of them will not tell you, is that once the abortion is done they may refuse to see the women again and that she must take her post-abortal problems elsewhere. Those seeking repeal of the present abortion law will rapidly point out that nevertheless, it is safer to have a legal abortion than illegal abortions, safer for the women that is. This I don not dispute, but here is the real rub. Liberalized abortion laws do not eliminate illegal, back street abortions and in some cases, the overall number of illegal abortions actually rise, usually stays stagnant, and rarely falls. There are still people who would rather try it themselves or go somewhere they will be completely anonymous. Another factor enters the total number of people seeking abortion, legal or illegal rises. The overall pregnancy rate rockets and people become careless with contraception and a women can have 3 or 4 abortions during the time of one full term pregnancy. Are doctors really being kind to the girl to allow her to choose life or death for her unborn child? In aborting a 16 year old this year with so-called informed consent, we may be preventing her from having even 1 or 2 children 10 years later when happily married. No, repealing the abortion law does not make it possible for every women to safely eliminate, what is for her, an unwanted pregnancy. Would limiting abortions to accredited hospitals make it safer? Yes, safer for the women, not for the fetus and it would jeopardize the continued well being of all of the members of the community with the gross misuse of the medical manpower, hospital facilities and money. With almost 31,739 abortions performed in Ontario in 1989, the cost to OHIP is about 9 million dollars. Yet to do as has been done in the U.S.A and the United Kingdom namely to make legal, abortions is to turn so-called backstreet butchers into legal operators. Patients now go into the office through the front door instead of the rear. I have heard it said that is abortions became available on request, many less children would be born and we could use the pleasant delivery suites and postnatal beds for abortions. As I have pointed out, however, before today, liberalization of abortion does not reduce the birth rate. There would be little increase in available facilities or indeed doctors time. By the very nature o f the operation and because the longer pregnancy lasts, the more difficult it is, patients for abortions are admitted as urgent cases or emergencies so that all other members of the community must wait longer for their hospital bed or the surgery they need. Who will pay for there abortions? With medicare, of course, it is you and I. I know one full tern pregnancy costs most than an abortion, but not much more. And it does not cost more than 3 abortions and that is what happens when the climate or choice for life or death of the unborn child changes. Let us use this money for constructive purposes, not destructive. It has been suggested that abortions on request would enable the poor to secure abortion as easily as the rich but regrettably, it has been shown that abortion-minded physicians in great demand will respond to the age-old commercial rules, as has already happened in the States and in Britain. Abortion on demand a womens right to choose not to continue an unplanned pregnancy would prevent there being unwanted children in this country, so we are told. This is the final and desperate emotional plea of people anxious, at whatever price, to escape the responsibility for their actions. Nobody here or in Canada, wants there to be unwanted children in this city, and in this country, and also in this world. There is nothing more pitiable or heat rending that an unwanted fetus becoming an unwanted babe or an unwanted babe becoming an unwanted child, or an unwanted child becoming an embittered adult. But few would think it right to kill or have killed an unwanted baby to prevent it from becoming an unwanted child. Then how can they think it right to kill an unwanted fetus, even more defenceless than a newborn babe just because it may grow into an unwanted child. Once a women has conceived, she already is a parent, be it willing or otherwise. The only way she ceases it be a parents is by a natural death or an act of killing. Killing in any form is not the solution to so-called unwanted human beings at any age. Hitler thought this was right. Canadians surely do not. It is a permissive and frightened society that does not develop the expertise to control population, civil disorder, crime, poverty, even its own sexuality but yet would mount an uncontrolled, repeat uncontrolled, destructive attack on the defenceless, very beginnings of life. Let us marshall all our resources financial, educational, those of social agencies, but above all, of human concern and passion for our fellow humans. Let us by all means, make available to all, knowledge of conception and methods of contraception. Let us offer ourselves as loving humans to those already in this country who are unwanted by their natural parents. And incidentally, I am sure I don not need acqu aint you with some of the facts about so-called unwanted children. The Childrens Aid Societies in Toronto and in fact in every major city across our country have many more potential parents anxious and willing to adopt infants and young children than they have such children available for adoption. Let us marshall our technology and humanity in the service of the unfortunate. And in conclusion, I would like to read to you a letter which a member of Birthright received. Dear Birthright:I heard about your work in Birthright and think you can help us. Were in our late 20s and have been married 7 years. After 3 years of waiting, we became the happy adoptive parents of a precious baby girl last fall. This is how you can help us. Please tell every unwed mother who places her baby for adoption how much we love her. We think each of those girls are the most generous, charitable, kind devoted and loving mothers on this earth. We know she must have carried her child out of love or in this day and age should have found some way to have an abortion. We can never thank her enough for the 9 months of time and energy she spent for us. Maybe if she knows that we think shes the most loving person in this world we will never know, it will help us both. As Jenny grows older, we are telling her she has two sets of parents. Well tell her how she came to be our child this way. Her first mommy didnt have a home or a daddy to help love and care for her. She loved her so much that she just couldnt let her daughter grow up without love of two parents and all the things that make a happy home. Well tell Jenny that her 1st mommy thinks of her often and wonders how she is. She will always love her baby. Maybe our thoughts will someday reach Jennys 1st mommy. What she did was an act of faith in mankind, hope for her daughters future and love toward us. We think the strength of her love enabled her to place her precious baby with us. We have faith that as Jenny grows up learning she was placed out of love and not abandoned by her 1st mommy, both Jenny and she will be at peace. Thank you. Words/ Pages : 4,449 / 24